computer network consulting services and computer repair for small businesses in the san francisco bay area since 2001
Our main motivation for doing what we do is that we love technology and helping people get it working right for them. We've built our reputation on outstanding customer service that results in long-lasting relationships with our customers.
The testimonials below are genuine comments from our customers - some were asked to put their verbal feedback into writing so that we could share it with others, but most of these comments were voluntarily sent our way as a way of saying thank you. This kind of feedback means the world to us, because it lets us know we're doing the right things and it fills us with a tremendous feeling of knowing we've helped someone.
see what our customers are saying...
travis s | chief technical officer | fastservers.net
"You guys have been great – you have been exceedingly prompt and excellent to work with. Easily our best experience – bar none – with contracted engineers in the Bay Area."
lesley m | president | adesso albums, inc.
"Tom has provided networking and IT services for my company for the past four years. His work ethic is excellent, his services thorough and timely, he is responsive and knowledgeable. He has a quiet calmness that (rightfully) gives you confidence that he has the situation under control. I recommend Tom without hesitation."
lynn b | bay area unit manager | alliance imaging, inc.
"I have extensive experience with Halcyon Networks. I have found Tom and his staff to be prompt and thorough. In addition Tom has always presented the best customer service to my clients which has enriched the relationships of my company with my clients. No job was ever left without total resolution, no matter how challenging."
greg a | owner | pacific brokers
"Tom really knows IT! He has assisted with our office computer system for many years with great results."
bruce s | owner | prestige printing
"Tom is very professional, always on time and has excellent solutions to problems that occur. I'm always impressed with his level of knowledge and his ability to solve problems and get my systems back in operational order. I would recommend Tom and Halcyon Networks to others companies."
melissa d | business manager | lE design
"Halcyon Networks' fast response time and excellent service was truly impressive. Within minutes of my first call, I was in a remote desktop session with a knowledgeable technician who offered advice and explanations in terms I could understand. Tom's friendly, enthusiastic approach to problem-solving dispelled all fears I had about finding helpful IT support. I would definitely rely on Halcyon Networks for future business solutions."
lori m | principal | lamco bookkeeping service
"I have worked with Tom on several occasions as a fellow consultant and I have provided work for him as one of my clients as well. His response time is always prompt and he keeps the clients' priorities in mind while providing excellent service. He communicates well by informing them in a practical manner without all the computer jargon."
dona l | manager information systems | CA department of health services
"Halcyon Networks has done such a good job and I’m very glad we made the change to your services."
sherry c | project coordinator | CA-china environmental health training program
"I have always been impressed with your IT staff. Your team's response time is incredible."
clint v | program manager | CA department of health services
"We honestly couldn’t ask for better qualified individuals. It’s also their attitude: they make an immediate effort to find a remedy for the problem."
robert c | assistant division chief | CA department of health services
"You’re a great team and it’s a pleasure to have you working with us."
sandra h | owner | streamline properties
"Halcyon Networks is taking such great care of me! I love you guys!"
diane s | division administrator | CA department of health services
"Thanks for all your help, the nice smiles, and for making it a pleasure to come to work each day."
bitou f | administrative assistant | community action to fight asthma
"Thanks so much! There’s truth to the company name!"
chris g | researcher | CA department of health services
"Everyone at Halcyon has been super courteous and helpful!! I appreciate the great IT support you have provided."
jeff c | owner | management path
"You rock!"
george s | health educator | impact assessment, inc.
"It is a pleasure to have Halcyon’s support. Halcyon is doing an outstanding job of providing me with customer support services and help. You and your staff are always here when I need help."
